Official
Response
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EMPLOYEE
1dear Kmillerwa,
the skeleton you uploaded was not properly mapped. We have fixed the mapping and now it should work properly. Enjoy!
Thanks.
Stefano
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EMPLOYEE
1dear Kmillerwa,
the skeleton you uploaded was not properly mapped. We have fixed the mapping and now it should work properly. Enjoy!
Thanks.
Stefano -
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EMPLOYEE
I’m
confident it will work well soon :)
I would like to add that we are working on a on a better error message in case of a mapping error like this one. Thanks for your patience! -
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EMPLOYEE
I’m
confident that will work
What is the size of the file you are trying to upload?
All you need to upload is the skeleton. If the file is too big you can strip out the textures or the meshes. You will still be able to get Mixamo motions on your character and merge it back in your animation software successfully.
Thanks! -
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