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Why I can`t see the character in the editor place? Only see the loading logo?
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Hey there - I'm sorry to hear you're having trouble! I took a look at your uploaded/created characters and they seem to be functioning properly on our end.
Are you using Chrome by any chance? I'd suggest as a first step trying to clear your cache/cookies and restarting your browser. If that doesn't work please post (or email me: allison at mixamo dot com) whether you are having trouble loading one or all of your characters.
Hope this helps! -
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Im using Internet Explorer 8 on Windows XP. My editor never gets passed the "Mixamo Loading" globe. So i'm thinking i am having the exact same issue. So far email to Support@mixamo.com has gone unanswered.
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Both Chrome and the Explorer do not work: only the loading logo.
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fabio1955 -
Can you confirm that you see the spinning ball for all motions/characters (not just a specific combination of motion/character) ?
If so, please run this proxy test which will help us confirm whether the issue you're encountering is related to the Unity viewer or something further: http://www.mixamo.com/viewertesting/u...
Once it's complete, please click the button to submit the report back to us.
Feel free to email me directly as well: allison at mixamo dot com
Thanks!
-Allison -
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Great - I received your report, we are looking into it right now.
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