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can't upload skeleton

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Hello
I can't see any buton to clic for upload skeleton.
I'm using firefox 3.5.6

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Goldie Chan January 05, 2010 23:20

If you're logged into Mixamo, just go to the My Stuff tab and under "Characters" there's an Upload Skeleton button. Let me know if this fixes the problem!

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If you're logged into Mixamo, just go to the My Stuff tab and under "Characters" there's an Upload Skeleton button. Let me know if this fixes the problem!

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tibou January 06, 2010 07:59

Thanks for your answer.

When I go in the "My Stuff" tab and I click "Upload Skeleton button"
I'm redirected to this page :
http://www.mixamo.com/skeletons/new

On this page I can't see any "upload skeleton" button like in your youtube video

Here is what I can see (I've got the same problem with IE8)

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Thanks for your answer. When I go in the "My Stuff" tab and I click "Upload Skeleton button" I'm redirected to this page : http://www.mixamo.com/skeletons/new On this page I can't see any "upload skeleton" button like in your youtube video Here is what I can see (I've got the same problem with IE8) <a href="http://s3.amazonaws.com/satisfaction-production/s3_images/141308/screen.JPG"><img src="http://s3.amazonaws.com/satisfaction-production/s3_images/141308/screen_inline.JPG" alt="" /></a>

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Goldie Chan January 06, 2010 20:26

Hi Tibou -

Try emptying your cache in both browsers. Here's an image of the button you should see and click on, if this still isn't working, please let me know :)

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<a href="http://s3.amazonaws.com/satisfaction-production/s3_images/141606/chooseskeleton.jpg"><img src="http://s3.amazonaws.com/satisfaction-production/s3_images/141606/chooseskeleton_inline.jpg" alt="" /></a>Hi Tibou - Try emptying your cache in both browsers. Here's an image of the button you should see and click on, if this still isn't working, please let me know :)

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I’m hope this helps

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Goldie Chan January 06, 2010 20:56

Hi Tibou,

We took another look at the button issue, and you need to enable flash or download the latest version of flash for the button to appear. http://get.adobe.com/flashplayer/

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Hi Tibou, We took another look at the button issue, and you need to enable flash or download the latest version of flash for the button to appear. http://get.adobe.com/flashplayer/

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tibou January 07, 2010 09:20

Thank you so much, it solved the problem (maybe you should add on your website a test to test flash version in order to display a message when people haven't the correct flash version).

Thanks again

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Thank you so much, it solved the problem (maybe you should add on your website a test to test flash version in order to display a message when people haven't the correct flash version). Thanks again

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tibou January 07, 2010 09:21

I can now try, to add my skeleton

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I can now try, to add my skeleton

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I’m thankful for your help

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jon_burns January 22, 2010 22:37

Hi tibou,

Just letting you know - we fixed this bug so that we do a check for flash on that page now. so no more "hiding" buttons, which is a good thing!

the bug fix will go live next week with our new deployment, fyi.

thanks again for letting us know about this,
Jon
Mixamo

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Hi tibou, Just letting you know - we fixed this bug so that we do a check for flash on that page now. so no more "hiding" buttons, which is a good thing! the bug fix will go live next week with our new deployment, fyi. thanks again for letting us know about this, Jon Mixamo

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